Craft comes first is more than a motto. It's a way of life in every action we take. Experimenting with lip-smacking beers. Concocting flavor-rich appetizers and entrees. Since opening in 1993, we continue honoring the spirit of the Phantom Canyon and Chief Two Moons by dedicating ourselves to giving Colorado Springs the best beer, the best food and the best hospitality we can. All three levels of our building share stories from brew and food lovers of all walks of life, making us one of the best restaurants in Colorado Springs.
Position Summary
As the first person the guest sees when they walk through the door, the Host creates a welcoming and friendly environment. The Host is a natural people person who can quickly build rapport with guests to make a great first and lasting positive impression with the guests.
Responsibilities
- Greet guests, confirm and/or take reservations, and track occupancy chart for the restaurant
- Keep track of the waiting list and open tables; monitoring the flow of the dining room and taking note of which tables are ready to be sat, which tables are being bussed, and which tables are coming close to closing
- Accurately quote wait times to guests
- Answerphone calls and provide basic information regarding reservations, availability, restaurant hours and services
- Take orders verbally over the phone and pack prepared take-out orders
- Assign tables to guests depending on party size, guest needs, server rotation and table availability
- Alert and call guests when the table is bussed, cleaned and ready to be sat
- Escort guests to table and present food and drink menus
- Answer guest questions regarding menu items; recommend or suggest items as needed
- Observe and assists in preparing unoccupied tables for customers by cleaning and sanitizing all surfaces and removing debris
- Assist with restaurant side work and opening and closing duties
- Other duties as assigned by management
Qualifications and Requirements
- Friendly “people-person”; respectful, polite and courteous to all guests
- Works well as part of a team and on individual tasks
- Ability to manage multiple projects simultaneously
- Highly organized and works well under pressure
- Physically able to wipe down tabletops, chairs, and booths; able to pick up debris from floor; able to carry 25 or more pounds; able to push vacuum or mop, and roll silverware
- Physically able to stand and move during the length of shift; able to bend and kneel through shift
- Able to perform basic mathematics
- Available to work a variety of shifts to include days, nights, evenings, weekends, and holidays is highly desired
Benefits
- Competitive wages
- Growth opportunities
- Dining discounts for you and your family at any of our restaurants
- 401K retirement plan
- Medical, dental, vision, disability, accident, life insurance and telehealth options(offered to full-time employees only after a waiting period)
- Mental health resources
- Paid time off
If you are looking to join a fast-paced and FUN team, we would love to meet you!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Phantom Canyon is Colorado Springs' original brewpub!
Craft comes first is more than a motto. It's a way of life in every action we take. Experimenting with lip-smacking beers. Concocting flavor-rich appetizers and entrees. Since opening in 1993, we continue honoring the spirit of the Phantom Canyon and Chief Two Moons by dedicating ourselves to giving Colorado Springs the best beer, the best food and the best hospitality we can. All three levels of our building share stories from brew and food lovers of all walks of life, making us one of the best restaurants in Colorado Springs.
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